When your company delivers products in Malaysia and surrounding countries, you will need to ensure you use the services of a reliable courier company. You will need to find a balance between the delivery cost and the delivery company’s reliability, and it is often best to pay a little more for your deliveries, so your customers are kept happy with punctual deliveries. Whether you are looking to send a parcel from Malaysia to Singapore or any other country, below are some tips to help ensure you use a reputable and reliable delivery company for your business.
Starting Your Search
You will want to ask fellow business owners about the delivery firms they use and if they recommend their services. You can sometimes find that if they recommend their courier company to another business, they can often benefit from it, and your company may also benefit. You can also look for companies online and list any potential ones you think might be suitable. Once you have a decent number of companies on your list, you can start researching their reputations to ensure you are considering using quality delivery companies.
Checking Their Online Reputations
Once you have a decent number of delivery firms on your list, you can start researching their reputations and see what their customers think of their services. Social media is an excellent tool to use for this, and you can use platforms such as Facebook, LinkedIn, and Instagram to see what customers think of their services and how they interact with their clients. You may be able to whittle down the number of companies on your list to a manageable number so you can start contacting them and getting quotes for their services.
Contacting The Companies
The next thing you will want to do is contact the remaining companies on your list and ask for a quote for their services. They will most likely have questions about your business, such as how many parcels you send daily, the average size and weight, and where they are sent. Once you have answered their questions, they can send you a quote for their services and answer any questions you may have. You can then compare the quotes you receive and the answers to your questions and select the best delivery firm for your company that will help maintain your reputation and keep your customers happy. You can then choose the firm your company will use for your deliveries and hopefully star a long and fruitful partnership that will benefit your business.